Effective Date: 25/12/2023
- Introduction
Welcome to RevCan (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading indicators, services, and website (collectively, the “Service”).
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our Service.
- Information We Collect
Personal Information
We may collect personally identifiable information that you provide to us, including but not limited to:
- Full name
- Email address
- Phone number
- Billing address
- Payment information (processed through secure third-party payment processors)
- Trading platform username (if applicable)
- Country of residence
Usage Data
We automatically collect certain information when you use our Service:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device information
- Trading indicator usage patterns
- Performance metrics of our indicators
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our Service.
- How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our trading indicators and Service
- To process your transactions and manage your subscription
- To send you technical notices, updates, security alerts, and support messages
- To provide customer support and respond to your inquiries
- To monitor and analyze usage patterns to improve our Service
- To detect, prevent, and address technical issues
- To send you marketing communications (with your consent)
- To comply with legal obligations and protect our rights
- Disclosure of Your Information
We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Email delivery
- Analytics
- Customer support
- Cloud hosting
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:
- Court orders
- Government requests
- Legal proceedings
- To protect our rights, privacy, safety, or property
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
With Your Consent
We may disclose your information for any other purpose with your specific consent.
- Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our security measures include:
- Encryption of sensitive data
- Regular security assessments
- Limited access to personal information
- Secure payment processing through PCI-compliant providers
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- The purposes for which we process your information
- Whether we can achieve those purposes through other means
- Your Rights and Choices
Access and Update
You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
Opt-Out
You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us.
Data Portability
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Deletion
You may request that we delete your personal information, subject to certain exceptions such as legal obligations or legitimate business purposes.
Do Not Track
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.
- International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. If you are located outside [Your Country] and choose to provide information to us, please note that we transfer the data to [Your Country] and process it there.
- Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
- Third-Party Links
Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
- California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, disclose, and sell
- The right to request deletion of your personal information
- The right to opt-out of the sale of your personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
- European Privacy Rights
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):
- The right to access your personal data
- The right to rectification of inaccurate personal data
- The right to erasure (“right to be forgotten”)
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to withdraw consent
- Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We will also notify you via email or prominent notice on our Service prior to the change becoming effective.
- Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
RevCan Team
Email: Support@revcan.io
Address: Norisia – 6 South Molton St, Mayfair, London, W1K 5QF
For data protection inquiries, you may also contact our Data Protection Officer at: DPO@Revcan.io
Last Updated: 25/04/2025